Meet Your Small Business Solutions Architects from Australia

At JMJ, we’re more than virtual assistants; we’re your Small Business Solutions Architects. Since 2011, we’ve supported Australian and overseas small business owners, sole traders, and coaches in regaining control of their time, streamlining their systems, and creating more space for what really matters.

Our team of Australian and offshore virtual assistants specialises in virtual assistant services, online business management, digital marketing, social media services, website management, and workflow automation designed specifically for how you work, whether in Australia or overseas. We know your pain points, admin bottlenecks, never-ending to-do lists, and overwhelm, and we’re here to fix them.

Who we are

Virtual Assistant Services Australia

We’ve been helping clients since 2011 with all manner of projects from managing teams, social media, website builds and maintenance, project management, troubleshooting, creating workplace management improvements, systems, processes and automations to managing their office administration and everything in between.

We’re passionate about what we do and that shows because we go that extra mile. Over the years we have supported clients around the globe and we understand the issues that small business owners face with their businesses.

One of the reasons our clients are our clients is because we understand confidentiality and operate only with the utmost integrity, we walk the walk and talk the talk.

LET’S TALK ABOUT YOU
about JMJ EA for a Day

Meet the Team

We’re a family run and operated business, my husband Chris and I take care of clients both locally and virtually. Based in Hopetoun Victoria on the Silo Art Trail, in the Southern Mallee region we work with the rest of our team in house and some virtually.

With a combined experience that spans 100 years of experience, the JMJ team is well equipped to build the processes and systems our clients need for their small business. Jacqui herself has in excess of 65,000 hours of experience in administration management. We know what we’re talking about and how best to help you.

What would it mean to your business to have 100 years of business administration experience in your back pocket? What business goals could you achieve?

Jacqui – CEO

  • Admin master
  • Systems & process tragic
  • Workflow warrior
  • Solver of problems
  • Chief organiser
  • Calmer of nerves

Chris – Local Tech

  • CEO’s husband
  • Onsite & offsite tech
  • Internet fixer
  • Community liaison
  • All-round good guy
Darlene - Social Media

Darlene – Social Media

  • Brand voice
  • Content curator
  • Creative maven
  • Scheduling guru
  • Customer care

Anita – VA

  • Meta description
  • Google My Business
  • Blog post officionado
  • Website updates
  • Doer of odd jobs
  • Task focused

Mira – Admin VA

  • Lead generation specialist
  • Email and diary manager
  • Stickler for process
  • Booster of productivity
  • Results driven VA

Jeremy – Acct Coordinator

  • Team manager
  • Lead generator
  • Project wrangler
  • Product developer
  • Client connector

How we work

  • Personalised Approach: We take the time to understand you, your business, and your goals so we can build bespoke solutions that work.

  • Local Expertise: Based in Australia, we know and understand the local business landscape, the tools you use, and the mindset you need to stay ahead in an ever changing business environment.

  • Trusted Relationships: Our clients stick with us because we value and trust, integrity, respect, and transparency above all.

  • Continuous Improvement: Your business doesn’t stand still, and neither do we. We’re always refining, improving, and innovating our business practices so you stay ahead.

What makes Jacqui tick!

Since the age of 17, Jacqui knew exactly what she wanted to do. She went to night school, learnt how to touch type, then came marriage and children. After having a family, Jacqui started in the workforce in her dream career, working in high-pressure environments, from reception to human resources, office manager, quality administrator, and high-level executive assistant for a Director for iconic Myer Pty Ltd.

In everything, Jacqui does she is a champion of responsibility and stewardship, who thinks outside the box as a conceptual architect. She is results-driven and values progress, a master of relationships and strategic partnerships she has a keen spidey sense that has highlighted problems before they became problems. Her intuition is second to none and something highly valued by clients.

Mindset Michele Show interview Jacqui James

Talent Dynamics

  • Primary Profile – Lord
  • Steel – 52%
  • Tempo – 20%
  • Dynamo – 16%
  • Blaze 12%

Strength Finders

  • Achiever
  • Learner
  • Signifcance
  • Relator
  • Command

Myers Briggs

  • ENFJ – Protagonist
  • Reliable
  • Dependable
  • Altruistic

5 Voices

  • Pioneer
  • Guardian
  • Creative
  • Connector
  • Nurturer