At JMJ we help you improve business and team performance by delivering bespoke business systems and processes that are vital to your success.

Jacqui James Small Business Solutions Architect

The best thing we can do for our clients’ is to create bespoke systems and processes that allow them to concentrate on their clients and empower their teams!

We take the stuff you’ve kept in your head and turn it into workable processes and systems that help build your businesses, grow your revenue and empower your team to be more productive and decisive.

Small business owners are unique in that they often spend more hours in their business than they should, and more often than not, this is because they don’t know how to get what’s in their head out and then turn that stuff into something tangible and guess what, we have a process to help with that.

For over 10 years, I’ve been helping small business owners do exactly that, taking the stuff they keep in their head and turning it into the systems and processes they need to drive their business from the back end.

These 5 steps are the basics of developing the business systems, processes and automation your business needs.

Experience has shown us that building systems and processes might only be a part of what you need. We also provide a full end-to-end office administration service that can provide you with the support you need.

Below are just some of the ways that we help our clients. For the past decade, we’ve been forensic about delivering the best outcome for them.



We’re so appreciative to have had the privilege to work with, and worked for, some amazing business people over the past decade.


We will continue to be the solution architects for our clients by constantly going over and above expectation to deliver exceptional customer service and creative solutions to deliver the best outcome for our clients.


Working with Jacqui and her team for over a year now I have been blown away with the professionalism and attention to detail that has been demonstrated. From the daily implementation of social media for RG Dynamics to the full design and creation of two new websites, the care and commitment to achieving great results and bringing to life ideas has been a pleasure to be part of.

Jacqui goes that extra step, she takes the time to understand your brand and has an innate ability to come up with solutions and ideas to streamline and systemise things so the team and I can focus on our clients and the things that we love. I couldn’t recommend Jacqui highly enough. Grateful for her contribution to our business!


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