This Privacy Policy outlines how your information is collected, used, and disclosed when you access or use JMJ – EA for a Day Services and The Virtual Assistant Project. It will be known as JMJ – EA for a Day throughout this Privacy Policy. This information is collected, used, and disclosed according to the Privacy Act 1988 (Commonwealth) (Privacy Act).

JMJ – EA for a Day may change this Policy as required to ensure the Policy is compliant with the Office of the Victorian Privacy Commissioner and GDPR.

This Privacy Policy is effective for all clients and subscribers of JMJ – EA for a Day.

Use of this website

The terms and conditions for using this website are located here.

Payment of Accounts

JMJ–EA for a Day does not collect credit card information. All invoices are distributed using our 3rd party accounting program, and all payments are accepted by direct bank deposit. If you choose to pay via the online payment link on your invoice, our third-party payment processor, Stripe, will process your payment, and their privacy policy will apply.

How We Collect Your Information

  • We use cookies on our website to provide you with a better UX. (User experience)
  • If you contract JMJ–EA for a Day as a client or sign up for one of our many resources, you become a subscriber, in which your information is kept secure and encrypted via a third-party application. For full details on how we manage and store your information, don’t hesitate to contact us or send us an email with your request.
  • If you contact us via our website’s contact form, you will be asked to provide your name, email, and phone number.
  • You sign up as a subscriber to receive newsletters, blog posts, product updates, information, and product launch emails.
  • You sign up for The Virtual Assistant Program, which includes products, services, and tools.

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  •  “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

How We Use Your Information

  • We use your name and email to connect with you, send you newsletters, blog posts, and information on any products/service updates that are relevant to you from time to time.
  • Jacqui James (sub-contractors and contractors) trading as JMJ – EA for a Day may collect and use a user’s personal information in the following manner.

To improve our website offer

    • Continual improvement of website offerings based on information and feedback received from Users.

To improve customer service

    • Information provided helps us provide a more personal service that supports the Users requirements.

      • Email

          • To share and update Users, of the latest additions to JMJ–EA for a Day
          • To notify the User of the latest product offers relevant to the User.
          • To notify purchasers about their product.
          • To notify clients about day to day business as contracted.
          • We guarantee Users, subscribers, clients will never be spammed or their email, sold or given away.
          • To notify Virtual Assistant Users of changes to this Privacy Policy and or The Virtual Assistant Project Terms of Use

How We Share Your Information

  • We don’t. We do not share, give away, sell or trade your personal information.
  • When working and collaborating with other subcontractors to provide our clients the services they require we from time to time will share necessary information for our subcontractors to undertake the work necessary for the client.

Storage of Personal Information on third-party platforms

Our Services utilise and are provided using a number of different platforms, as set out below using the following third-party platforms

Third-Party Platform and link.

  • Stripe
  • Xero
  • ActiveCampaign
  • PayPal
  • Zoom
  • 1Password
  • Antivirus software
  • Google Workspace

The privacy policies and terms and conditions of third-party platforms will apply. You are responsible for reading, agreeing to, and complying with such policies and terms and conditions and identifying which country such platforms are based in.

You acknowledge and agree that JMJ–EA for a Day has no control over the security or privacy policy of third-party platforms and that JMJ–EA for a Day is not liable for any loss or damage to you in connection with any breach of this Policy or any data breach by any Third-Party Platform. To the maximum extent permitted by law, JMJ–EA for a Day shall not be liable for any such third-party platform’s act, omission, negligence or privacy conduct.

The privacy policies and terms and conditions of such third-party platforms will apply. It is your responsibility to read, agree to and comply with such privacy policies and terms and conditions and to identify which country such third-party platforms are based.

You acknowledge and agree that JMJ–EA for a Day has no control over the security or privacy policy of any third-party platforms and that JMJ–EA for a Day is not liable for any loss or damage to you in connection with any breach of this Policy or any data breach by any third-party platform. To the maximum extent permitted by law, JMJ–EA for a Day shall not be liable for the acts, omissions, negligence or the privacy conduct of any such third-party platform.

Protection of Personal Information

All reasonable care is taken to protect your information, using the latest software, virus, and firewall protection.

From time to time, I may use a subcontractor working with JMJ—EA for a Day to undertake certain tasks for you. Each subcontractor is asked to and must sign individual confidential agreements showing they have read this privacy policy and are bound to protect your personal information.

Non-Specific Personal Identification

As you browse our website, we may occasionally view non-personal information about Users. This may include, but is not limited to, service providers, operating systems, and other similar information collected by our website security system.

Sensitive Information

JMJ–EA for a Day and any subcontractors or consultants we work with will not ask for, maintain or keep any sensitive information unless the collection is required by law for the legal or immediate threat of harm to persons in relation to legal proceedings (current, anticipated and potential).

Clients of JMJ–EA for a Day may, from time to time, provide sensitive information to carry out their daily business. This information is only shared with a subcontractor when the client has approved for a subcontractor to conduct the work on my behalf.

If a client only wants specific non-confidential tasks conducted by a subcontractor, then only the information needed for the subcontractor to carry out that work is shared.

Sharing passwords to conduct work for the client; this is managed via a third-party encrypted application. For information on this, please contact me.

Destruction of Personal Information

Upon request or at the end of the client contract, documents no longer required for use will be given to the clientdestroyed/deleted/shredded, and any property belonging to the client (including hard or soft copy) will be returned within 7 days of notice or made available for the client to download within seven working days. The client will then have 14 days to download the soft copies. 48 hours’ notification will be sent to the client to remind them to download their softcopies before they are deleted. At this time, the client should change passwords for the systems and applications they share.

How we store your email  information

We use ActiveCampaign to manage our email database to share newsletters and product/service updates. To find out more about what ActiveCampaign does with your information, refer to the ActiveCampaign privacy policy.

Accessing your information

If you wish to access any personal information we may have collected about you during our normal working relationship, you may request such access by contacting Jacqui James on +61 405 561 954.

Third-Party Websites

JMJ–EA for a Day may contain links to other sites we use, but do not own or operate. If you click on a third-party link on this website, you will be directed to that third party’s Site. We strongly advise that you read the Privacy Policy of any Third-Party website you visit.

JMJ–EA for a Day has no control over, and assumes no responsibility for, any content, privacy policies of any third-party site or service.

JMJ–EA for a Day may receive either points, a discount or a product from the affiliate for your purchase. We will, from time to time, feature affiliate links that could benefit your business. Clicking on any affiliate link is your decision, and any purchase you make through the affiliate link is between you, as the User and the affiliate.

We may refer to third-party sites as a suggested product, blog post, website or information service for you to view via a link. Once you click the link and move away from our website, you are covered by the Third-party provider’s Privacy Policy.

Any affiliate links will be identified as such.

Complaints Handling

Should you have a complaint about the handling of  your privacy/information, you should contact:

Jacqui James, JMJ–EA for a Day
PO Box 67
Hopetoun VIC 3396

Ph 61 405 561 954

Any User complaint will be taken seriously and acknowledged within 24 hours of receipt. We will take immediate steps to acknowledge receipt of your complaint, conduct a full investigation, and provide steps to remedy or dismiss any complaint if found without substance or evidence.

Alternatively, you may contact the Office of The Victorian Privacy Commissioner (OVPC).

Privacy Victoria
Level 11
10-16 Queen Street
Melbourne Victoria 3000
Australia

GPO Box 5057
Melbourne Victoria 3001
Australia
DX 210643

Telephone:
Local call within Australia: 1300 666 444
From outside Australia: +61 3 8619 8719

Revision History

  • 16 April 2025
  • 7 May 2019
  • 31 May 2018
  • 18 May 2018
  • 20 April 2018
  • 26 March 2018
  • 7 June 2017
  • January 2014