We understand the dynamics of a coaching business and it can be hard to stop doing everything. There is a lot that happens behind-the-scenes that allows you to get out there and do what you love best.
Appointments need to be made and clients need to be followed up. That’s where we come in, you do not need to do all this back-end stuff when you don’t have to.
Here are five ways we can help you stop doing the stuff you don’t need to do.
1. Taking over client management
We live in an age where clients demand top-notch service all the time. Client management is a job all on its own which you as the face of the business do not have to be responsible for. We understand that good customer care and client experience are the foundation of any successful coaching practice.
And so we strive to meet your clients’ expectations and strengthen your business relationship with them. We engage in day-to-day communications with clients by answering questions, managing schedule conflicts, and also by collecting feedback to help you build a better business.
2. Managing your diary
A sound business has proper systems in place. One such system that allows you to use your time in the most efficient manner possible is diary management. We understand that setting one appointment isn’t as easy as it sounds, there’s the backwards and forwards of finding mutual dates and times, rescheduling, following up and dealing with the little bits and pieces that need to be done to get you sitting down with your client.
3. Managing your client sales process
Not only is this pretty much the most important aspect of your business, but it can also be the hardest to stop doing and hand over the reins. Your clients are your bread and butter, but that doesn’t mean you need to do the nitty-gritty.
So stop doing what you don’t need to be doing and let us do what we’re good at, and that is helping you to take your clients’ on the journey that you want to take your client on. We can take care of everything from onboarding, organisation, sales, invoicing, workshops and events.
4. Being an experienced sounding board
The benefit of speaking with someone who has an objective view of your business is huge for a solo coaching business. Specialising in working with coaches across various industries means we have an incredible perspective on what works and what doesn’t.
With an uncanny ability to find and resolve problems before they impact on my clients’ businesses, I make the point of difference that my clients’ want and expect.
5. Ensuring quick and efficient execution
There is nothing worse than needing something done and being told there’s a 72-hour turnaround. Rubbish to that! I’ll let you in on a little secret, chances are you’re being told it’s going to take that long because the person you’re already using, is actually farming out your tasks to someone else to do.
At JMJ I don’t work alone, I work with other Australian Virtual Assistants who like me, do not believe in making you wait to get a job done. Your task is evaluated by me and then assigned to the team for action, within 24 hours.
Why JMJ – EA for a Day?
We’ve been helping client’s build their coaching practices for 8 years. With a long list of clients in Australia and overseas we understand the type of help that coaches need with their business. Our clients’ service Ministry, Professional Services and C Level Executives around the world. We understand confidentiality and operate only with the utmost integrity, we walk the walk and talk the talk.
Book an appointment with JMJ today.