Finding a Virtual Assistant that is compatible with your business (and you – that’s very important) that will build a strong working relationship isn’t going as smoothly as you expected it to.
So what’s the problem, hundreds of thousands of people do this every year. They contract a Virtual Assistant and have extremely successful working relationships; so what’s their secret?
The secret sauce is communication; we need to listen harder than ever before. We need to hear the unspoken and many of us forget this. As my Mum used to say “You catch more flies with honey”. It’s a great analogy.
Still today, some of the biggest problems we face when working with a Virtual Assistant come down to three things:
- Communication
- Reliability
- Trust
We need to get our point across, know that it will be actioned and trust this process to happen. But it doesn’t always and here is why.
We dive in with transactional communication instead of relational communication at the start of the working relations. Expectations are not real and we get straight into the doing. Where’s the love? There isn’t any, this just leads your VA down the path of ‘I don’t want to work with you‘ so they leave or they perform so badly that you help them move on.
Here is how you can build on points 1 – 3 above, you should start working with your VA on a relational level. This will build a meaningful connection, that is based on trust and understanding, you’ll develop mutual trust that will create long-term bonds between you and your virtual assistant.
Both you and your VA will benefit significantly from a healthy work relationship.
At JMJ, our oldest client has been with us for 12 years. That’s amazing in the VA world. When you’re looking for a VA to be a part of your team/business help them to get on board and be an advocate for your business instead of a task-driven Virtual Assistant.
